Privacy policy

Last updated: October 8, 2026

Bull and Ranch (“we,” “us,” or “our”) sells leather goods to customers in the United States and Canada. This policy explains what personal information we collect, why we use it, and the choices you have. It applies to our website, checkout, customer accounts, and messages you send us.

Information we collect

We collect information you give us and information created when you use the store.

Identity and contact details, such as your name, email address, phone number, and shipping or billing address.
Order details, including the products you buy, quantities, and the messages you send about an order.
Account details, if you create an account, such as your login and saved addresses.
Payment information. Card numbers and similar payment credentials are collected and processed by our payment provider. We do not store your full card number on our own servers.
Newsletter details, if you join the list, such as your email address and whether you open or click a message.
Technical information, such as your browser, device, IP address, and pages you view, collected through cookies and similar tools.

How we use information

We use personal information to:

Take, fulfill, and deliver orders, including shipping within the United States and Canada.
Process payments, prevent fraud, and keep the store secure.
Send order confirmations, shipping updates, and replies to your questions.
Send product news, only where you have asked for it or where the law allows, and stop when you unsubscribe.
Understand how the store is used and improve our products and pages.
Meet legal, tax, and accounting duties in the United States and Canada.

Who we share it with

We do not sell your personal information. We share it only with parties who help us run the store, and only for the purposes above:

Shopify, which hosts the store and checkout.
Payment processors that handle your payment.
Shipping carriers that deliver your order in the United States or Canada.
Email and analytics providers, when we use them to send messages you requested or to understand store traffic.
Professional advisers or authorities, when we must share information to comply with law, protect our rights, or respond to a lawful request.

Some of these providers may store information in the United States, Canada, or another country where they operate. We ask them to protect it and use it only on our instructions.

Cookies

We use cookies that are needed for the cart, checkout, and sign-in to work, and optional cookies that help us understand traffic. You can control cookies in your browser. Blocking necessary cookies may stop checkout from working.

If you live in the United States

Residents of California, and of other states with a consumer privacy law, can ask us to:

Tell you the categories of personal information we collected, used, and disclosed.
Correct inaccurate personal information.
Delete personal information, subject to records we must keep for orders, fraud prevention, and tax.
Opt out of the sale or sharing of personal information. We do not sell personal information, and we do not share it for cross-context behavioral advertising.
Appeal a decision if we decline a request.

We will not discriminate against you for exercising these rights. You can make a request through our contact page. We may need to confirm that the request comes from you. You may use an authorized agent where your state allows it.

If you live in Canada

We handle personal information in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. We collect, use, and disclose personal information only for the purposes set out in this policy, or with your consent, or where the law otherwise allows.

You may ask for access to the personal information we hold about you, ask us to correct it, or withdraw consent to optional uses such as marketing. Withdrawing consent does not affect information we still need to complete an order or meet a legal duty. To ask a question or make a complaint, contact us through our contact page. You may also contact the Office of the Privacy Commissioner of Canada.

How long we keep information

We keep order and account information for as long as we need it to provide the store, handle returns, and meet tax and legal record-keeping duties. Marketing information is kept until you unsubscribe or ask us to delete it, unless we must retain a record of your request.

Children

The store is not directed to children under 16, and we do not knowingly collect their personal information. If you believe a child has given us information, contact us and we will delete it.